Cheques should be in Sterling and made payable to Ilse Bernthal Artist. Your order will be dispatched once the cheque has cleared and that you have been notified that your order has been accepted.
Payment may be made by bank transfer, once your order has been received you will be given instructions as to how to make the bank transfer.
Credit/Debit Card and Paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to me in any way.
I normally deliver by Royal Mail/Parcelforce and I endeavour to have the goods arrive within 7 days of order confirmation, but please allow a maximum of 30 days for delivery. I can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact me if you have any queries. Please contact me if you wish to discuss alternative delivery arrangements.
You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to email@example.com - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
My customer services number is 07963 617062 and email is firstname.lastname@example.org - I shall endeavour to respond promptly and at the latest within 3 day(s)